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Resisting and promoting new technologies in clinical practice: the case of telepsychiatry

Resisting and promoting new technologies in clinical practice: the case of telepsychiatry
Resisting and promoting new technologies in clinical practice: the case of telepsychiatry
New telecommunications technologies promise to profoundly change the spatial and temporal relationship between health professional and patient. This paper reports results from an ethnographic study of the introduction of a videophone or ‘telemedicine’ system intended to facilitate faster and more convenient referral of patients with anxiety and depression in primary care, to a community mental health team. We explore the reasons for contest over the telemedicine system in practice, contrasting professionals’ critique of the technology in play with a more fundamental problem: the extent to which the telecommunications system threatened deeply embedded professional constructs about the nature and practice of therapeutic relationships.
telemedicine, telepsychiatry, doctor–patient interaction, therapeutic relationships
0277-9536
1889-1901
May, Carl
17697f8d-98f6-40d3-9cc0-022f04009ae4
Gask, Linda
9805a757-54f2-400c-b3f4-b5cc277df509
Atkinson, Theresa
1b53f2ee-806e-4f67-ae6d-a45c5f322bd5
Ellis, Nicola
bae0850e-efc5-4a5a-a975-eb68411b3b97
Mair, Frances
5a57846b-cda7-4368-9d20-0aa2a1d490ca
Esmail, Aneez
d5c5efa5-ee15-4f93-869a-e38eb60350fa
May, Carl
17697f8d-98f6-40d3-9cc0-022f04009ae4
Gask, Linda
9805a757-54f2-400c-b3f4-b5cc277df509
Atkinson, Theresa
1b53f2ee-806e-4f67-ae6d-a45c5f322bd5
Ellis, Nicola
bae0850e-efc5-4a5a-a975-eb68411b3b97
Mair, Frances
5a57846b-cda7-4368-9d20-0aa2a1d490ca
Esmail, Aneez
d5c5efa5-ee15-4f93-869a-e38eb60350fa

May, Carl, Gask, Linda, Atkinson, Theresa, Ellis, Nicola, Mair, Frances and Esmail, Aneez (2001) Resisting and promoting new technologies in clinical practice: the case of telepsychiatry. Social Science & Medicine, 52 (12), 1889-1901. (doi:10.1016/S0277-9536(00)00305-1).

Record type: Article

Abstract

New telecommunications technologies promise to profoundly change the spatial and temporal relationship between health professional and patient. This paper reports results from an ethnographic study of the introduction of a videophone or ‘telemedicine’ system intended to facilitate faster and more convenient referral of patients with anxiety and depression in primary care, to a community mental health team. We explore the reasons for contest over the telemedicine system in practice, contrasting professionals’ critique of the technology in play with a more fundamental problem: the extent to which the telecommunications system threatened deeply embedded professional constructs about the nature and practice of therapeutic relationships.

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More information

Published date: June 2001
Keywords: telemedicine, telepsychiatry, doctor–patient interaction, therapeutic relationships

Identifiers

Local EPrints ID: 163417
URI: http://eprints.soton.ac.uk/id/eprint/163417
ISSN: 0277-9536
PURE UUID: 2b315702-376d-4b3a-acf4-f531ae7c7b1d
ORCID for Carl May: ORCID iD orcid.org/0000-0002-0451-2690

Catalogue record

Date deposited: 09 Sep 2010 08:43
Last modified: 14 Mar 2024 17:50

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Contributors

Author: Carl May ORCID iD
Author: Linda Gask
Author: Theresa Atkinson
Author: Nicola Ellis
Author: Frances Mair
Author: Aneez Esmail

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