Resisting and promoting new technologies in clinical practice: the case of telepsychiatry

May, Carl, Gask, Linda, Atkinson, Theresa, Ellis, Nicola, Mair, Frances and Esmail, Aneez (2001) Resisting and promoting new technologies in clinical practice: the case of telepsychiatry. Social Science & Medicine, 52, (12), 1889-1901. (doi:10.1016/S0277-9536(00)00305-1).


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New telecommunications technologies promise to profoundly change the spatial and temporal relationship between health professional and patient. This paper reports results from an ethnographic study of the introduction of a videophone or ‘telemedicine’ system intended to facilitate faster and more convenient referral of patients with anxiety and depression in primary care, to a community mental health team. We explore the reasons for contest over the telemedicine system in practice, contrasting professionals’ critique of the technology in play with a more fundamental problem: the extent to which the telecommunications system threatened deeply embedded professional constructs about the nature and practice of therapeutic relationships.

Item Type: Article
Digital Object Identifier (DOI): doi:10.1016/S0277-9536(00)00305-1
ISSNs: 0277-9536 (print)
1873-5347 (electronic)
Related URLs:
Keywords: telemedicine, telepsychiatry, doctor–patient interaction, therapeutic relationships
Subjects: R Medicine > RZ Other systems of medicine
H Social Sciences > HE Transportation and Communications
B Philosophy. Psychology. Religion > BF Psychology
Divisions : University Structure - Pre August 2011 > School of Health Sciences
ePrint ID: 163417
Accepted Date and Publication Date:
June 2001Published
Date Deposited: 09 Sep 2010 08:43
Last Modified: 31 Mar 2016 13:29

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