Patients' perceptions of a telemedicine specialty clinic
Mair, Frances, Whitten, Pamela, May, Carl and Doolittle, Gary C. (2000) Patients' perceptions of a telemedicine specialty clinic. Journal of Telemedicine and Telecare, 6, (1), 36-40. (doi:10.1258/1357633001933925).
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Description/Abstract
We studied patients' perceptions of telemedicine interactive video as a means of delivering specialist oncology/haematology care. Semistructured telephone interviews were performed with 22 patients attending a tele-oncology/haematology clinic in Kansas. Interviews were audio-taped and thematic content analysis of the transcripts was done.
The response rate was 96%. All participants expressed satisfaction with their teleconsultations. For 50% of respondents, satisfaction with the tele-oncology/haematology clinic was qualified by two factors: participants also saw the specialist in person on occasions and the clinic was perceived as providing mainly a monitoring' function. In addition, 9 of the 22 patients expressed concern about the role of the nurse as a proxy for the doctor in performing certain parts of the physical examination. Overall, participants valued improved access to specialist services but had clear views as to the limitations of such a service. As the use of telecommunications technology grows, patient perspectives merit greater attention.
| Item Type: | Article |
|---|---|
| ISSNs: | 1357-633X (print) 1758-1109 (electronic) |
| Related URLs: | |
| Subjects: | R Medicine > R Medicine (General) H Social Sciences > HE Transportation and Communications B Philosophy. Psychology. Religion > BF Psychology |
| Divisions: | University Structure - Pre August 2011 > School of Health Sciences |
| Item ID: | 163661 |
| Date Deposited: | 09 Sep 2010 15:29 |
| Last Modified: | 01 Jun 2011 03:20 |
| Contributors: | Mair, Frances (Author) Whitten, Pamela (Author) May, Carl (Author) Doolittle, Gary C. (Author) |
| Date: | February 2000 |
| Status: | Published |
| URI: | http://eprints.soton.ac.uk/id/eprint/163661 |
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