Service improvement using patient narratives: engaging with the issues
Bridges, Jackie and Nicholson, Caroline (2008) Service improvement using patient narratives: engaging with the issues. International Journal of Older People Nursing, 3, (3), 217-222. (doi:10.1111/j.1748-3743.2008.00130.x) (PMID:20925824)
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Description/Abstract
In this paper, the authors reflect on data quality issues arising from a UK project that trained senior practitioners to undertake Discovery Interviews with older people and their relatives about their urgent care experiences. These reflections are used to explore the potential for qualitative research methods to inform the development of the Discovery Interview technique
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | accident and emergency, narratives, older people, qualitative methods, service development, user involvement |
| Subjects: | R Medicine > R Medicine (General) |
| Divisions: | University Structure - Pre August 2011 > School of Health Sciences |
| ePrint ID: | 175627 |
| URI: | http://eprints.soton.ac.uk/id/eprint/175627 |
| Deposited On: | 25 Feb 2011 09:30 |
| Last Modified: | 02 Mar 2012 12:36 |
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