Logistics service provider - client relationships
Panayides, Photis M. and So, M.C. (2005) Logistics service provider - client relationships. Transportation Research Part E: Logistics and Transportation Review, 41, (3), 179-200. (doi:10.1016/j.tre.2004.05.001).
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The paper investigates the effects of relationship orientation in the logistics service provider–client interaction. A conceptual model is developed and six research hypotheses are empirically analysed using structural equation modelling. The results indicate that relationship orientation has a positive influence on key organisational capabilities, like organisational learning and innovation, promoting an improvement in supply chain effectiveness and performance. Theoretical, managerial and research implications are discussed.
|Digital Object Identifier (DOI):||doi:10.1016/j.tre.2004.05.001|
|Keywords:||logistics service providers, relationship marketing, learning, innovation, supply chain performance|
|Subjects:||H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HE Transportation and Communications
|Divisions:||University Structure - Pre August 2011 > School of Management
|Date Deposited:||14 Apr 2011 11:26|
|Last Modified:||31 Mar 2016 13:35|
|RDF:||RDF+N-Triples, RDF+N3, RDF+XML, Browse.|
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