Logistics service provider - client relationships
Panayides, Photis M. and So, M.C. (2005) Logistics service provider - client relationships. Transportation Research Part E: Logistics and Transportation Review, 41, (3), 179-200. (doi:10.1016/j.tre.2004.05.001).
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Description/Abstract
The paper investigates the effects of relationship orientation in the logistics service provider–client interaction. A conceptual model is developed and six research hypotheses are empirically analysed using structural equation modelling. The results indicate that relationship orientation has a positive influence on key organisational capabilities, like organisational learning and innovation, promoting an improvement in supply chain effectiveness and performance. Theoretical, managerial and research implications are discussed.
| Item Type: | Article |
|---|---|
| ISSNs: | 1366-5545 (print) 1878-5794 (electronic) |
| Keywords: | logistics service providers, relationship marketing, learning, innovation, supply chain performance |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HE Transportation and Communications |
| Divisions: | University Structure - Pre August 2011 > School of Management |
| Item ID: | 180721 |
| Date Deposited: | 14 Apr 2011 11:26 |
| Last Modified: | 24 Sep 2012 19:59 |
| Contributors: | Panayides, Photis M. (Author) So, M.C. (Author) |
| Date: | 1 May 2005 |
| Status: | Published |
| URI: | http://eprints.soton.ac.uk/id/eprint/180721 |
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