Are we providing for ethnic diversity in accident & emergency (A&E) departments?
Lawrenson, Ross, Leydon, Geraldine M., Freeman, George, Fuller, Jon, Ballard, Janet and Ineichen, Bernard (1998) Are we providing for ethnic diversity in accident & emergency (A&E) departments? Ethnicity and Health, 3, (1-2), 117-123. (doi:10.1080/13557858.1998.9961853). (PMID:9673468).
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Objectives. The aim of the study was to find what data on ethnicity are collected in
North Thames Accident & Emergency (A&E) departments. Also to investigate how the
data are used, what staff recruitment and training policies were in place, and to discover
whether written material in different languages and interpreters were available.
Methods. This was a qualitative study using semi-structured questionnaires. A range of
staff working in A&E departments in North Thames (that had a primary care initiative
in place) were interviewed.
Results. Ethnic origin was recorded in all units but not on every patient. Only one unit
had actively recruited staff from an ethnic minority. None of the units had formal
training in place for staff to gain an appreciation of issues facing patients from ethnic
minorities. Interpreters and written material in appropriate languages were available in
Conclusions. Whilst the needs of patients from ethnic minorities were recognised in all
of the units there appeared to be scope for further research and development. There is
a need for providers to undertake comprehensive studies on the utilisation and health
needs of ethnic minorities attending both primary care and A&E services. Only with this
information can more appropriate services be provided.
|Subjects:||R Medicine > R Medicine (General)|
|Divisions:||University Structure - Pre August 2011 > School of Medicine > Community Clinical Sciences
|Date Deposited:||13 May 2011 10:10|
|Last Modified:||09 Aug 2012 09:32|
|Contributors:||Lawrenson, Ross (Author)
Leydon, Geraldine M. (Author)
Freeman, George (Author)
Fuller, Jon (Author)
Ballard, Janet (Author)
Ineichen, Bernard (Author)
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