A new approach for designing cognitive artefacts to support disaster management
Jenkins, Daniel P, Salmon, Paul M., Stanton, Neville A. and Walker, Guy H. (2010) A new approach for designing cognitive artefacts to support disaster management. Ergonomics, 53, (5), 617-635. (PMID:10.1080/00140131003672007)
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Description/Abstract
The public display of information is not a new phenomenon; whiteboards (and blackboards before them) have commonly been used to share information. Once annotated, these collaborative information sources have clear benefits for cognition, reducing the burden on short-term memory and supporting parallel processing. This paper introduces a structured approach for considering the design and development of these cognitive artefacts with the aim of enhancing system performance. To illustrate this approach, a case study of military support to large-scale civilian emergencies is used. Using the introduced process, a number of displays are developed supporting individual and shared understanding of the domain, enhancing the crisis planning and management process. The case study demonstrates how the proposed structured approach can inform the designer and lead to domain specific designs. A clear trail can be plotted between the analysis of the domain and the development of the cognitive artefacts
| Item Type: | Article |
|---|---|
| ISSN: | 0014-0139 (print) 1366-5847 (electronic) |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD61 Risk Management T Technology > T Technology (General) |
| Divisions: | University Structure - Pre August 2011 > School of Civil Engineering and the Environment |
| ePrint ID: | 186459 |
| URI: | http://eprints.soton.ac.uk/id/eprint/186459 |
| Deposited On: | 13 May 2011 11:42 |
| Last Modified: | 02 Mar 2012 13:38 |
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