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A new approach for designing cognitive artefacts to support disaster management

A new approach for designing cognitive artefacts to support disaster management
A new approach for designing cognitive artefacts to support disaster management
The public display of information is not a new phenomenon; whiteboards (and blackboards before them) have commonly been used to share information. Once annotated, these collaborative information sources have clear benefits for cognition, reducing the burden on short-term memory and supporting parallel processing. This paper introduces a structured approach for considering the design and development of these cognitive artefacts with the aim of enhancing system performance. To illustrate this approach, a case study of military support to large-scale civilian emergencies is used. Using the introduced process, a number of displays are developed supporting individual and shared understanding of the domain, enhancing the crisis planning and management process. The case study demonstrates how the proposed structured approach can inform the designer and lead to domain specific designs. A clear trail can be plotted between the analysis of the domain and the development of the cognitive artefacts
1366-5847
617-635
Jenkins, Daniel P
51895fbc-4348-4bee-abc6-f524c429cf46
Salmon, Paul M.
8fcdacc0-31f9-4276-bd9e-8127db6c806e
Stanton, Neville A.
351a44ab-09a0-422a-a738-01df1fe0fadd
Walker, Guy H.
6439272c-58bb-4463-84d3-61357d91b2b6
Jenkins, Daniel P
51895fbc-4348-4bee-abc6-f524c429cf46
Salmon, Paul M.
8fcdacc0-31f9-4276-bd9e-8127db6c806e
Stanton, Neville A.
351a44ab-09a0-422a-a738-01df1fe0fadd
Walker, Guy H.
6439272c-58bb-4463-84d3-61357d91b2b6

Jenkins, Daniel P, Salmon, Paul M., Stanton, Neville A. and Walker, Guy H. (2010) A new approach for designing cognitive artefacts to support disaster management. Ergonomics, 53 (5), 617-635. (PMID:10.1080/00140131003672007)

Record type: Article

Abstract

The public display of information is not a new phenomenon; whiteboards (and blackboards before them) have commonly been used to share information. Once annotated, these collaborative information sources have clear benefits for cognition, reducing the burden on short-term memory and supporting parallel processing. This paper introduces a structured approach for considering the design and development of these cognitive artefacts with the aim of enhancing system performance. To illustrate this approach, a case study of military support to large-scale civilian emergencies is used. Using the introduced process, a number of displays are developed supporting individual and shared understanding of the domain, enhancing the crisis planning and management process. The case study demonstrates how the proposed structured approach can inform the designer and lead to domain specific designs. A clear trail can be plotted between the analysis of the domain and the development of the cognitive artefacts

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More information

Published date: 2010

Identifiers

Local EPrints ID: 186459
URI: http://eprints.soton.ac.uk/id/eprint/186459
ISSN: 1366-5847
PURE UUID: 804f5bf5-5cc5-4c5f-8583-7a17a881887c
ORCID for Neville A. Stanton: ORCID iD orcid.org/0000-0002-8562-3279

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Date deposited: 13 May 2011 10:42
Last modified: 08 Jan 2022 03:09

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Contributors

Author: Daniel P Jenkins
Author: Paul M. Salmon
Author: Guy H. Walker

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