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An integrated queuing and multi-objective bed allocation model with application to a hospital in China

An integrated queuing and multi-objective bed allocation model with application to a hospital in China
An integrated queuing and multi-objective bed allocation model with application to a hospital in China
In this paper, a multi-objective decision aiding model is introduced for allocation of beds in a hospital. The model is based on queuing theory and goal programming (GP). Queuing theory is used to obtain some essential characteristics of access to various departments (or specialities) within the hospital. Results from the queuing models are used to construct a multi-objective decision aiding model within a GP framework, taking account of targets and objectives related to customer service and profits from the hospital manager and all department heads. The paper describes an application of the model, dealing with a public hospital in China that had serious problems with loss of potential patients in some departments and a waste of hospital beds in others. The performance of the model and implications for hospital management are presented.
0160-5682
330-338
Li, Xiaodong
9a1d146e-1c0d-4b78-b84e-7706504a1cdc
Beullens, Patrick
893ad2e2-0617-47d6-910b-3d5f81964a9c
Jones, Dylan F.
c317b52d-4cbc-41f6-99ad-629bc405f5e6
Tamiz, Mehrdad
2fbf0287-4c4b-4f35-bb75-6db19967be49
Li, Xiaodong
9a1d146e-1c0d-4b78-b84e-7706504a1cdc
Beullens, Patrick
893ad2e2-0617-47d6-910b-3d5f81964a9c
Jones, Dylan F.
c317b52d-4cbc-41f6-99ad-629bc405f5e6
Tamiz, Mehrdad
2fbf0287-4c4b-4f35-bb75-6db19967be49

Li, Xiaodong, Beullens, Patrick, Jones, Dylan F. and Tamiz, Mehrdad (2009) An integrated queuing and multi-objective bed allocation model with application to a hospital in China. Journal of the Operational Research Society, 60 (3), 330-338. (doi:10.1057/palgrave.jors.2602565).

Record type: Article

Abstract

In this paper, a multi-objective decision aiding model is introduced for allocation of beds in a hospital. The model is based on queuing theory and goal programming (GP). Queuing theory is used to obtain some essential characteristics of access to various departments (or specialities) within the hospital. Results from the queuing models are used to construct a multi-objective decision aiding model within a GP framework, taking account of targets and objectives related to customer service and profits from the hospital manager and all department heads. The paper describes an application of the model, dealing with a public hospital in China that had serious problems with loss of potential patients in some departments and a waste of hospital beds in others. The performance of the model and implications for hospital management are presented.

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More information

Published date: 6 February 2009
Organisations: Operational Research

Identifiers

Local EPrints ID: 205835
URI: http://eprints.soton.ac.uk/id/eprint/205835
ISSN: 0160-5682
PURE UUID: 0286dd1f-d795-4ecf-98e7-060c98d94f20
ORCID for Patrick Beullens: ORCID iD orcid.org/0000-0001-6156-3550

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Date deposited: 14 Dec 2011 09:57
Last modified: 15 Mar 2024 03:32

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Contributors

Author: Xiaodong Li
Author: Dylan F. Jones
Author: Mehrdad Tamiz

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