Towards a Knowledge-Aware Office Environment

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Description/Abstract

The objective of the Semantic Web is to make the Web amenable to computer processing, and hence to improve the value that humans can obtain from it. One of the oft-touted user benefits is improved searching: better-described resources allow search engines to provide better-targeted search results. The aim of this paper is to investigate the way in which Semantic Web technologies can be applied to an office environment as the context in which people work and carry out day-to-day document tasks, focusing on the issues of creating and re-using knowledge-rich documents within that environment. To address these issues, we have analysed and subsequently modelled the knowledge flow in a business writing scenario, and integrated an established commercial off-the-shelf office production environment with knowledge Web services to assist the author in carrying out knowledge writing tasks.