O'Hara, Kieron and Stevens, David
Democracy, Ideology and Process Re-Engineering: Realising the Benefits of e-Government in Singapore.
In, Workshop on e-Government: Barriers and Opportunities, WWW06, Edinburgh,
The re-engineering of governmental processes is a necessary condition for the realisation of the benefits of e-government. Several obstacles to such re-engineering exist. These include: (1) information processing thrives on transparency and amalgamation of data, whilst governments are constrained by principles of privacy and data separation; (2) top-down re-engineering may be resisted effectively from the bottom up. This paper analyses these obstacles in the way of re-engineering in Singapore – a democratic one-party state where legislative and executive power lies with the People’s Action Party – and considers how that hegemony has aided the development of e-government.
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