André, Paul, Wilson, Max L., Owens, Alisdair and Smith, Daniel A.
Journey planning based on user needs.
In, CHI '07 extended abstracts, San Jose, CA,
In this paper we discuss potential developments to the design of pre-trip in-home journey planning services, to include support for additional user needs. These needs were identified through stakeholder interviews as contributing to actual decisions in route selection scenarios and include: safety, weather and even fitness. A journey planner was designed to allow users to articulate these constraints and a series of paper prototypes were evaluated through cognitive walkthroughs. An exploratory study compared three designs and provided rationale for the most effective interaction method and informed an implementation plan.
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