André, Paul, Drucker, Steven and schraefel, m.c.
Informal Online Decision Making: Current Practices and Support System Design.
Existing group decision support systems are too complex to support lightweight, informal decision making made popular by the amount of information available on the Web. From an examination of related work, an online survey and a formative study to examine how people currently use the Web for decision support, we present a set of design recommendations towards the development of an informal Web decision support tool.
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