Wicked Problems and Gnarly Results: Reflecting on Design and Evaluation Methods for Idiosyncratic Personal Information Management Tasks


Bernstein, Michael, Van Kleek, Max, Karger, David and schraefel, m.c. (2007) Wicked Problems and Gnarly Results: Reflecting on Design and Evaluation Methods for Idiosyncratic Personal Information Management Tasks.

Download

[img] PDF
Download (3245Kb)

Description/Abstract

This paper is a case study of an artifact design and evaluation process; it is a reflection on how right thinking about design methods may at times result in sub-optimal results. Our goal has been to assess our decision making process throughout the design and evaluation stages for a software prototype in order to consider where design methodology may need to be tuned to be more sensitive to the domain of practice, in this case software evaluation in personal information management. In particular, we reflect on design methods around (1) scale of prototype, (2) prototyping and design process, (3) study design, and (4) study population.

Item Type: Monograph (Technical Report)
Keywords: evaluation, design, methods, methodology
Divisions: Faculty of Physical Sciences and Engineering > Electronics and Computer Science > Agents, Interactions & Complexity
ePrint ID: 264668
Date Deposited: 10 Oct 2007
Last Modified: 27 Mar 2014 20:09
Further Information:Google Scholar
URI: http://eprints.soton.ac.uk/id/eprint/264668

Actions (login required)

View Item View Item

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics