Boniface, Mike, Phillips, Stephen and Surridge, Mike
Grid-based business partnerships using service level agreements.
In, Cracow Grid Workshop 2006, Kraków, PL,
16 - 18 Oct 2006.
The EU IST SIMDAT project is developing generic Grid technology targeted at business users from several representative industry sectors. We have developed an SLA (Service Level Agreement) Management service for GRIA middleware that allows service providers and customers to trade resources (applications, data, processing, storage) under the terms of bilateral SLAs. In this paper, we describe the SLA architecture, QoS model and how the service has been deployed to support Grid-based partnerships in the aerospace, automotive and pharmaceutical sectors.
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