Bridging the divide: elders and the assessment process

Richards, Sally (2000) Bridging the divide: elders and the assessment process. British Journal of Social Work, 30, (1), 37-49.


Full text not available from this repository.


At the heart of needs-based assessment is an uneasy tension between agency-centred and user-centred objectives. Using case material from an ethnographic study of the process of assessment for older people, this paper looks at what happens when practitioners try to understand the needs of individual elders through a process dominated by agency agendas. By marginalizing the older person's insights, the risk of unwelcome or inappropriate intervention may increase. A user-centred approach, by contrast, requires information gathering and provision that is meaningful to the older person and sensitive to their efforts to analyse and manage their situation. These efforts are often revealed in narrative form as the person tells their story which, in an agency-centred assessment, is easily overlooked or even ignored.

Item Type: Article
ISSNs: 1468-263X (print)
Related URLs:
Subjects: H Social Sciences > HN Social history and conditions. Social problems. Social reform
R Medicine > RA Public aspects of medicine
H Social Sciences > HM Sociology
Divisions : University Structure - Pre August 2011 > School of Social Sciences > Social Work Studies
ePrint ID: 33627
Accepted Date and Publication Date:
Date Deposited: 19 May 2006
Last Modified: 27 Mar 2014 18:20

Actions (login required)

View Item View Item