Developing a ‘confidentiality bubble’ model for managing restricted information

Harwood, I.A., Turnock, S.R. and Ashleigh, M.J. (2012) Developing a ‘confidentiality bubble’ model for managing restricted information. In, ANZAM2012: 26th Annual Australian and New Zealand Academy of Management Conference, Perth, AU, 05 - 07 Dec 2012. 26pp.


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This paper presents a theoretical model to help managers visualize, articulate and improve ways to proactively manage confidential information. The basis of the model metaphorically likens a confidential situation to the properties of a soap bubble, eg. elastic expansion or contraction, minimal surface area to contain a given volume, fragility, surface tension, pressure, stress, strain and the potential for bursting. We explore the conceptual developments in two phases (growth and bursting). Many attributes are mapped, the key ones being the embedded value within the information, the criticality of maintaining confidentiality, increasing pressure, communication volume and the levels of trust between individuals. The paper concludes with some purposeful actions that managers might take to manage confidential situations more effectively.

Item Type: Conference or Workshop Item (Paper)
Related URLs:
Subjects: H Social Sciences > HF Commerce
H Social Sciences > HF Commerce > HF5601 Accounting
Divisions : Faculty of Business and Law > Southampton Business School > Centre of Excellence for International Banking, Finance & Accounting
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Faculty of Engineering and the Environment > Engineering Sciences
ePrint ID: 342171
Accepted Date and Publication Date:
December 2012Published
Date Deposited: 14 Aug 2012 14:32
Last Modified: 31 Mar 2016 14:33

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