Aljohani, Naif R., Basheri, Mohammed and Alfakeeh, Ahmed S.
The significance of trust to Twitter and its effect on the
public/personal opinion divide: a case study.
In, ACM Web Science-WebSci12, Evanston, US,
22 - 24 Jun 2012.
Full text not available from this repository.
It has been documented that Twitter can be used as an
essential method of communication between individuals
and authorities during natural disasters such as floods,
fire and earthquakes. However, this paper studied a
real life incident that started in Twitter environment as
user’s personal opinion, which was disseminated in the
form of a tweet by user. In less than 48 hours, this
unpopular personal opinion provoked criticism from the
majority of Twitter users involved in this case study,
which made it a very concerning public issue. The
purpose of this study is to find out to what extent
people trusted Twitter, in this case why the re-tweet
rate increased so rapidly and why one tweet provoked
wide criticism by involved users. Ultimately, the impact
of a high number of followers on the distinction
between private opinion and public offense leads to the
conclusion that trust plays a tremendous role in social
interactions in Twitter.
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