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Testing Hollnagel's contextual control model: assessing team behaviour in a human supervisory control task

Testing Hollnagel's contextual control model: assessing team behaviour in a human supervisory control task
Testing Hollnagel's contextual control model: assessing team behaviour in a human supervisory control task
This paper sets out to test the hypothetical COCOM model developed by Hollnagel (1993). Essentially, Hollnagel develops the argument that team behaviour should be analysed at a macro, rather than micro, level. He proposes four principal models of team activity: strategic, tactical, opportunistic, and scrambled.
This modes of team behaviour vary in terms of the degree of forward planning (highest in the strategic mode) and reactivity to the environment (highest in the scrambled mode). He further hypothesises a linear progression through the modes from strategic to tactical to opportunistic to scrambled, depending upon context, and viceversa. To test the COCOM model, we placed teams of people in a simulated energy distribution system. Our results confirm Hollnagel’s hypothesised model in two main ways.
First, we show that the team behaviour could be categorised reliably into the four control mode and this provided a useful way of distinguishing between experimental conditions. Second, the progression between control modes conformed to the linear progression as predicted. This research provided the first independent test of the COCOM model and lends empirical support to the hypotheses.
hollnagel, cocom, team behaviour, human supervisory control
1088-6362
21-33
Stanton, Neville A.
771f9764-27d3-4a71-b8cc-909d600ab19b
Ashleigh, Melanie J.
f2a64ca7-435b-4ad7-8db5-33b735766e46
Roberts, Anthony D.
00b798d2-8a3a-4448-a0ea-5de4bfae524c
Xu, Francis
f6bad368-548e-4377-bd7f-3b781befd2b1
Stanton, Neville A.
771f9764-27d3-4a71-b8cc-909d600ab19b
Ashleigh, Melanie J.
f2a64ca7-435b-4ad7-8db5-33b735766e46
Roberts, Anthony D.
00b798d2-8a3a-4448-a0ea-5de4bfae524c
Xu, Francis
f6bad368-548e-4377-bd7f-3b781befd2b1

Stanton, Neville A., Ashleigh, Melanie J., Roberts, Anthony D. and Xu, Francis (2001) Testing Hollnagel's contextual control model: assessing team behaviour in a human supervisory control task. International Journal of Cognitive Ergonomics, 5 (1), 21-33.

Record type: Article

Abstract

This paper sets out to test the hypothetical COCOM model developed by Hollnagel (1993). Essentially, Hollnagel develops the argument that team behaviour should be analysed at a macro, rather than micro, level. He proposes four principal models of team activity: strategic, tactical, opportunistic, and scrambled.
This modes of team behaviour vary in terms of the degree of forward planning (highest in the strategic mode) and reactivity to the environment (highest in the scrambled mode). He further hypothesises a linear progression through the modes from strategic to tactical to opportunistic to scrambled, depending upon context, and viceversa. To test the COCOM model, we placed teams of people in a simulated energy distribution system. Our results confirm Hollnagel’s hypothesised model in two main ways.
First, we show that the team behaviour could be categorised reliably into the four control mode and this provided a useful way of distinguishing between experimental conditions. Second, the progression between control modes conformed to the linear progression as predicted. This research provided the first independent test of the COCOM model and lends empirical support to the hypotheses.

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More information

Published date: 2001
Keywords: hollnagel, cocom, team behaviour, human supervisory control

Identifiers

Local EPrints ID: 35737
URI: http://eprints.soton.ac.uk/id/eprint/35737
ISSN: 1088-6362
PURE UUID: 7efbc083-8877-4a00-bec5-608a0e2b0d82
ORCID for Melanie J. Ashleigh: ORCID iD orcid.org/0000-0002-0583-0922

Catalogue record

Date deposited: 31 May 2006
Last modified: 16 Mar 2024 02:53

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Contributors

Author: Neville A. Stanton
Author: Anthony D. Roberts
Author: Francis Xu

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