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Challenges facing service enterprises in the global knowledge-based economy: lessons from the business services sector

Challenges facing service enterprises in the global knowledge-based economy: lessons from the business services sector
Challenges facing service enterprises in the global knowledge-based economy: lessons from the business services sector
This paper explores the challenges arising from the increasing level of international and knowledge-based activity for services sector enterprises. The paper begins with an overview of evidence concerning the internationalisation of services before proceeding to a detailed analysis of the internationalisation of firms in a number of knowledge intensive business service sectors. The paper concludes by summarising the challenges facing service enterprises in a global knowledge-based economy. The key themes that emerge from the existing research are outlined, together with the directions for future research
402-433
Roberts, Joanne
c49f0cf6-8c79-4826-b7f2-8563d7aa99cf
Roberts, Joanne
c49f0cf6-8c79-4826-b7f2-8563d7aa99cf

Roberts, Joanne (2001) Challenges facing service enterprises in the global knowledge-based economy: lessons from the business services sector. International Journal of Services Technology Management, 2 (3/4), 402-433. (doi:10.1504/IJSTM.2001.001612).

Record type: Article

Abstract

This paper explores the challenges arising from the increasing level of international and knowledge-based activity for services sector enterprises. The paper begins with an overview of evidence concerning the internationalisation of services before proceeding to a detailed analysis of the internationalisation of firms in a number of knowledge intensive business service sectors. The paper concludes by summarising the challenges facing service enterprises in a global knowledge-based economy. The key themes that emerge from the existing research are outlined, together with the directions for future research

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More information

Published date: 2001
Organisations: Winchester School of Art

Identifiers

Local EPrints ID: 360348
URI: http://eprints.soton.ac.uk/id/eprint/360348
PURE UUID: 56b95376-49a4-4d7c-b5c0-f915819940d5
ORCID for Joanne Roberts: ORCID iD orcid.org/0000-0001-5337-1698

Catalogue record

Date deposited: 09 Dec 2013 11:29
Last modified: 15 Mar 2024 03:46

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