Moving IS evaluation forward: learning themes and research issues

Farbey, B., Land, F. and Targett, D. (1999) Moving IS evaluation forward: learning themes and research issues. Journal of Strategic Information Systems, 8, (2), 189-207. (doi:10.1016/S0963-8687(99)00021-9).


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“Value for IT money” has been and is an issue. There is concern that poor evaluation procedures mean it is difficult to select projects for investment, to control development and to measure business return after implementation. This concern has been matched by increased activity in researching IT evaluation. The purpose of this paper is to consider what is now needed to make further progress. We do this by drawing together diverse findings from three major research projects, conducted by the authors between 1989 and 1998, in the context of the literature. We suggest five “learning themes”, concepts which we believe would better inform future research and practice. These are: more extensive use of the theory of evaluation as a frame for classifying present prescriptions and discovering new ones; closer attention to multiple relationships among stakeholders; the development of more complex models of decision making; more emphasis on “whole life” studies of project dynamics and, finally, further exploration of the role of evaluation in management learning.

Item Type: Article
Digital Object Identifier (DOI): doi:10.1016/S0963-8687(99)00021-9
ISSNs: 0963-8687 (print)
Related URLs:
Keywords: information systems, evaluation procedures, learning organisations, IS research methodology
Subjects: T Technology > T Technology (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions : University Structure - Pre August 2011 > School of Management
ePrint ID: 36373
Accepted Date and Publication Date:
Date Deposited: 19 Dec 2006
Last Modified: 31 Mar 2016 12:04

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