Using industrial processes to improve patient care
Young, Terry, Brailsford, Sally, Connell, Con, Davies, Ruth, Harper, Paul and Klein, Jonathan H. (2004) Using industrial processes to improve patient care. British Medical Journal, 328, (7432), 162-164. (doi:10.1136/bmj.328.7432.162).
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Description/Abstract
Might industrial processes improve quality, reduce waiting times, and enhance the working environment?
Radical thinking about the design of industrial processes over the last century has greatly improved the quality and efficiency of manufacturing and services. Similar methods to deliver higher quality health care at lower cost would be extremely valuable. In health care, however, we must also consider how patients feel about the processes and the extent to which they are able to exercise meaningful, informed choice.
| Item Type: | Article |
|---|---|
| ISSNs: | 1468-5833 (print) |
| Related URLs: | |
| Subjects: | R Medicine > R Medicine (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management Q Science > QA Mathematics |
| Divisions: | University Structure - Pre August 2011 > School of Management University Structure - Pre August 2011 > School of Mathematics > Operational Research |
| Item ID: | 36396 |
| Date Deposited: | 23 May 2006 |
| Last Modified: | 12 Jul 2012 08:34 |
| Contributors: | Young, Terry (Author) Brailsford, Sally (Author) Connell, Con (Author) Davies, Ruth (Author) Harper, Paul (Author) Klein, Jonathan H. (Author) |
| Date: | 2004 |
| Status: | Published |
| Contact Email Address: | S.C.Brailsford@soton.ac.uk |
| URI: | http://eprints.soton.ac.uk/id/eprint/36396 |
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