Developing management competences in professional service industries

Jennings, P., Ottewill, P. and Magirr, P. (1996) Developing management competences in professional service industries. In, 26th European Small Business Seminar: Developing Core Competences in Small Businesses for the 21st Century, Vaasa, Finland, 1996.


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The paper examines the need to develop managerial competencies for service industry professionals who are affected by de-regulation and a resultant increase in commercial competition. The study is based upon small, independent pharmacies and independent pharmasists in the UK

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions : University Structure - Pre August 2011 > School of Management
ePrint ID: 36795
Accepted Date and Publication Date:
Date Deposited: 30 Apr 2007
Last Modified: 31 Mar 2016 12:05

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