Structuring a delay and disruption Claim: an application of cause-mapping and system dynamics
Williams, Terry, Ackermann, Fran and Eden, Colin (2003) Structuring a delay and disruption Claim: an application of cause-mapping and system dynamics. European Journal of Operational Research, 148, (1), 192-204. (doi:10.1016/S0377-2217(02)00372-7).
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Description/Abstract
The idea of ‘‘Delay and Disruption’’ within projects is well-known and is often the subject of litigation claims. However, the term is ill-defined, and it is difficult to justify such claims within a legal process. This paper demonstrates a well-developed approach, which is a logical, transparent, auditable and sustainable means of presenting such a claim. It describes the format for a claim document that presents first the disruptive triggers, then using a formal qualitative
model builds the case from the interacting effects of these triggers. Transformation of this model into a computer simulation and the ability to explore different scenarios provides the quantitative part of the claim document. Thus three elements are presented in the document: demonstration of causality, of responsibility and of a quantum for the
claim. This process also provides additional benefits, including a high level of participant ‘‘buy-in’’, and the basis of a model that can be used to support the claim.
| Item Type: | Article |
|---|---|
| Additional Information: | Production, Manufacturing and Logistics |
| ISSNs: | 0377-2217 (print) |
| Related URLs: | |
| Keywords: | project management and scheduling, delay and disruption, litigation, cause mapping (structuring and analysis) |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HA Statistics |
| Divisions: | University Structure - Pre August 2011 > School of Management |
| Item ID: | 36897 |
| Date Deposited: | 23 May 2006 |
| Last Modified: | 12 Jul 2012 08:50 |
| Contributors: | Williams, Terry (Author) Ackermann, Fran (Author) Eden, Colin (Author) |
| Date: | 2003 |
| Additional Information: | Production, Manufacturing and Logistics |
| Status: | Published |
| Contact Email Address: | terry@mansci.strath.ac.uk |
| URI: | http://eprints.soton.ac.uk/id/eprint/36897 |
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