Participatory sociotechnical design of organizations and information systems – an adaptation of ETHICS methodology


Adman, Peter and Warren, Lorraine (2000) Participatory sociotechnical design of organizations and information systems – an adaptation of ETHICS methodology. Journal of Information Technology, 15, (1), 39-51. (doi:10.1080/026839600344393).

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Original Publication URL: http://dx.doi.org/10.1080/026839600344393

Description/Abstract

This paper examines a practical adaptation of the ETHICS methodology used in redesigning an information technology (IT) support service in an academic setting. The purpose of the project was to design appropriate organizational structures and functions and an accompanying information system (IS), to increase the effectiveness of the existing service. A participative sociotechnical approach was adopted for the entire design process which was carried out by the practitioners themselves. The staff’s views were elicited during informal participatory group sessions as well as in one-to-one informal discussions. While ETHICS was the overall guiding methodology for the design, QUICKethics was used as a complementary means of analysing the requirements of the new IS. This paper describes the methodology used and the design process; it reflects on the adaptation and its match with the ETHICS methodology, exploring the claimed association with the viable systems methodology and concludes with suggestions for further research.

Item Type: Article
ISSNs: 0268-3962 (print)
Related URLs:
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: University Structure - Pre August 2011 > School of Management
ePrint ID: 36976
Date Deposited: 28 Feb 2007
Last Modified: 27 Mar 2014 18:23
URI: http://eprints.soton.ac.uk/id/eprint/36976

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