Performance variability: black and white or shades of grey?
Performance variability: black and white or shades of grey?
Road transport is a complex sociotechnical system prone to performance variability. Unfortunately, performance variability of road users is not well understood and methods do not provide sufficient means to provide understanding and manage performance variability in complex systems appropriately. This article demonstrates how this gap can be addressed using Cognitive Work Analysis and the recently purposefully developed Strategies Analysis Diagram. It is demonstrated how application in road transport provides understanding of performance variability. It outlines that even if system constraints are similar for all road users, road users can and will engage in different behavior and this is induced by their own characteristics and interaction with infrastructure, environment and other road users. It is further demonstrated how Cognitive Work Analysis and the Strategies Analysis Diagram can be used to evaluate behavior induced by new intersection designs before these are build in the real world. Such understanding can then be used to adequately manage performance variability
1-8
Stanton, Neville A.
351a44ab-09a0-422a-a738-01df1fe0fadd
Cornelissen, Miranda
0515e6c1-e515-4595-bbe6-aad397028469
Salmon, Paul
5398e747-09a5-47c2-9982-2906880c64c6
McClure, Roderick
23a7bf72-eb57-4636-8171-a328394865c1
2013
Stanton, Neville A.
351a44ab-09a0-422a-a738-01df1fe0fadd
Cornelissen, Miranda
0515e6c1-e515-4595-bbe6-aad397028469
Salmon, Paul
5398e747-09a5-47c2-9982-2906880c64c6
McClure, Roderick
23a7bf72-eb57-4636-8171-a328394865c1
Stanton, Neville A., Cornelissen, Miranda, Salmon, Paul and McClure, Roderick
(2013)
Performance variability: black and white or shades of grey?
5th Resilience Engineering International Symposium, Soesterburg, Netherlands.
25 - 27 Jun 2013.
.
Record type:
Conference or Workshop Item
(Paper)
Abstract
Road transport is a complex sociotechnical system prone to performance variability. Unfortunately, performance variability of road users is not well understood and methods do not provide sufficient means to provide understanding and manage performance variability in complex systems appropriately. This article demonstrates how this gap can be addressed using Cognitive Work Analysis and the recently purposefully developed Strategies Analysis Diagram. It is demonstrated how application in road transport provides understanding of performance variability. It outlines that even if system constraints are similar for all road users, road users can and will engage in different behavior and this is induced by their own characteristics and interaction with infrastructure, environment and other road users. It is further demonstrated how Cognitive Work Analysis and the Strategies Analysis Diagram can be used to evaluate behavior induced by new intersection designs before these are build in the real world. Such understanding can then be used to adequately manage performance variability
Text
__soton.ac.uk_ude_personalfiles_users_jr1d11_mydesktop_ePrints_Performance variability. Black and white or shades of grey.pdf
- Version of Record
More information
Published date: 2013
Venue - Dates:
5th Resilience Engineering International Symposium, Soesterburg, Netherlands, 2013-06-25 - 2013-06-27
Organisations:
Transportation Group
Identifiers
Local EPrints ID: 370527
URI: http://eprints.soton.ac.uk/id/eprint/370527
PURE UUID: fa288394-0e54-4079-8625-a26ef93f8aa1
Catalogue record
Date deposited: 31 Oct 2014 09:51
Last modified: 15 Mar 2024 03:33
Export record
Contributors
Author:
Miranda Cornelissen
Author:
Paul Salmon
Author:
Roderick McClure
Download statistics
Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.
View more statistics
