Developing a smartphone app to enhance Oxfam's supply chain visibility
Developing a smartphone app to enhance Oxfam's supply chain visibility
This paper reports on the development of a smartphone app designed to give drivers and managers in a charity organisation greater visibility of transport, donation bank and shop stock in time and space. Trials of the app with samples of drivers and shop managers across three counties in the UK showed that users’ understanding of vehicle activity and how time was utilised in the business was enhanced. The app also informed their decision making, aided some collaboration and helped in their understanding of donation bank and shop performance, with one region altering their collection schedules. The quality of 3G signal was an issue in certain areas which impeded performance and the rules by which the messaging platform should be used in such a tool need careful consideration
Cherrett, T.J.
e5929951-e97c-4720-96a8-3e586f2d5f95
Shingleton, Duncan
0a367ebb-eee5-4dc1-947d-5d737869ed8c
Norton, Ben
bd8c95a6-35cc-4863-80d7-545780cd2525
McLeod, F.N.
93da13ec-7f81-470f-8a01-9339e80abe98
Forey, Camille
f79c1262-0c6f-4929-8581-1990f71f141c
Dickinson, Janet
d645fb15-2567-4012-a442-8a7605be4860
Winstanley, Chris
828957cb-d56f-49a7-b7da-f263e9cea353
Davies, Nigel
7bb375fa-5c2a-4711-8aa2-efb40fb807ca
Speed, Chris
86b91777-0f09-4b62-a0f0-19be3e64b84a
Norgate, Sarah
3bc6ba7f-c1bf-4705-8a59-02c68431bfc1
November 2014
Cherrett, T.J.
e5929951-e97c-4720-96a8-3e586f2d5f95
Shingleton, Duncan
0a367ebb-eee5-4dc1-947d-5d737869ed8c
Norton, Ben
bd8c95a6-35cc-4863-80d7-545780cd2525
McLeod, F.N.
93da13ec-7f81-470f-8a01-9339e80abe98
Forey, Camille
f79c1262-0c6f-4929-8581-1990f71f141c
Dickinson, Janet
d645fb15-2567-4012-a442-8a7605be4860
Winstanley, Chris
828957cb-d56f-49a7-b7da-f263e9cea353
Davies, Nigel
7bb375fa-5c2a-4711-8aa2-efb40fb807ca
Speed, Chris
86b91777-0f09-4b62-a0f0-19be3e64b84a
Norgate, Sarah
3bc6ba7f-c1bf-4705-8a59-02c68431bfc1
Cherrett, T.J., Shingleton, Duncan and Norton, Ben et al.
(2014)
Developing a smartphone app to enhance Oxfam's supply chain visibility.
International Journal of Logistics Research and Applications.
(doi:10.1080/13675567.2014.980794).
Abstract
This paper reports on the development of a smartphone app designed to give drivers and managers in a charity organisation greater visibility of transport, donation bank and shop stock in time and space. Trials of the app with samples of drivers and shop managers across three counties in the UK showed that users’ understanding of vehicle activity and how time was utilised in the business was enhanced. The app also informed their decision making, aided some collaboration and helped in their understanding of donation bank and shop performance, with one region altering their collection schedules. The quality of 3G signal was an issue in certain areas which impeded performance and the rules by which the messaging platform should be used in such a tool need careful consideration
Text
IJLRA2014_published_online_version.pdf
- Accepted Manuscript
More information
Accepted/In Press date: 21 October 2014
e-pub ahead of print date: 18 November 2014
Published date: November 2014
Organisations:
Transportation Group
Identifiers
Local EPrints ID: 370805
URI: http://eprints.soton.ac.uk/id/eprint/370805
ISSN: 1367-5567
PURE UUID: 03d4c0b7-b915-4081-bc98-8c68ec6c1367
Catalogue record
Date deposited: 07 Nov 2014 15:48
Last modified: 15 Mar 2024 02:48
Export record
Altmetrics
Contributors
Author:
Duncan Shingleton
Author:
Ben Norton
Author:
Camille Forey
Author:
Janet Dickinson
Author:
Chris Winstanley
Author:
Nigel Davies
Author:
Chris Speed
Author:
Sarah Norgate
Download statistics
Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.
Loading...
View more statistics