Managing the locals: employee relations in South Asian restaurants

Ram, Monder, Marlow, Sue and Patton, Dean (2001) Managing the locals: employee relations in South Asian restaurants. Entrepreneurship and Regional Development Journal, 13, (3), 229-245. (doi:10.1080/08985620010029280).


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This paper examines the management of employee relations in South Asian firms in the UK independent restaurant sector. Key working practices pertaining to the employment relationship are examined in a particular socio-economic and spatial context. Acknowledging such contexts facilitates an appreciation of how ethnicity and employment relations interact, rather than abstracting culture from the material context in which it operates. Consistent with this analytic focus, a mixed embeddedness perspective (Kloosterman et al. 1999) is adopted which recognizes the importance of both economic and social aspects of ethnic minority entrepreneurship. A qualitative methodology, drawing upon 23 case histories (involving both employer and employee perspectives) is deployed. The indications from this research suggest that the employment relationship is an outcome of the fluid interaction of social, economic and geographical contexts. This renders problematic both culturalist and purely economic approaches to ethnic minority entrepreneurship. Future research should carefully consider how the employment relationship is influenced by its embeddedness within specific communities.

Item Type: Article
Digital Object Identifier (DOI): doi:10.1080/08985620010029280
ISSNs: 0898-5626 (print)
Related URLs:
Keywords: employee relations, ethnic minority, enterprise, social embeddedness
Subjects: H Social Sciences > HT Communities. Classes. Races
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions : University Structure - Pre August 2011 > School of Management
ePrint ID: 37227
Accepted Date and Publication Date:
Date Deposited: 25 May 2006
Last Modified: 31 Mar 2016 12:06

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