Designing for Citizen Data Analysis: A Cross-Sectional Case Study of a Multi-Domain Citizen Science Platform
Designing for Citizen Data Analysis: A Cross-Sectional Case Study of a Multi-Domain Citizen Science Platform
Designing an effective and sustainable citizen science (CS) project requires consideration of a great number of factors. This makes the overall process unpredictable, even when a sound, user-centred design approach is followed by an experienced team of UX designers. Moreover, when such systems are deployed, the complexity of the resulting interactions challenges any attempt to generalisation from retrospective analysis. In this paper, we present a case study of the largest single platform of citizen driven data analysis projects to date, the Zooniverse. By eliciting, through structured reflection, experiences of core members of its design team, our grounded analysis yielded four sets of themes, focusing on Task Specificity, Community Development, Task Design and Public Relations and Engagement. For each, we propose a set of design claims (DCs), drawing comparisons to the literature on crowdsourcing and online communities to contextualise our findings.
citizen science, crowdsourcing, online communities
4069-4078
Association for Computing Machinery
Tinati, Ramine
f74a0556-6a04-40c5-8bcf-6f5235dbf687
Van Kleek, Max
4d869656-cd47-4cdf-9a4f-697fa9ba4105
Simperl, E.
40261ae4-c58c-48e4-b78b-5187b10e4f67
Luczak-Rösch, Markus
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Simpson, Robert
2b7dcf98-8712-46bf-ac32-8782a9955aef
Shadbolt, Nigel
5c5acdf4-ad42-49b6-81fe-e9db58c2caf7
18 April 2015
Tinati, Ramine
f74a0556-6a04-40c5-8bcf-6f5235dbf687
Van Kleek, Max
4d869656-cd47-4cdf-9a4f-697fa9ba4105
Simperl, E.
40261ae4-c58c-48e4-b78b-5187b10e4f67
Luczak-Rösch, Markus
6cfe587f-e02c-48e8-b2b8-543952ab50a7
Simpson, Robert
2b7dcf98-8712-46bf-ac32-8782a9955aef
Shadbolt, Nigel
5c5acdf4-ad42-49b6-81fe-e9db58c2caf7
Tinati, Ramine, Van Kleek, Max, Simperl, E., Luczak-Rösch, Markus, Simpson, Robert and Shadbolt, Nigel
(2015)
Designing for Citizen Data Analysis: A Cross-Sectional Case Study of a Multi-Domain Citizen Science Platform.
In CHI '15 Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems: Seoul, Republic of Korea — April 18-23, 2015.
Association for Computing Machinery.
.
(doi:10.1145/2702123.2702420).
Record type:
Conference or Workshop Item
(Paper)
Abstract
Designing an effective and sustainable citizen science (CS) project requires consideration of a great number of factors. This makes the overall process unpredictable, even when a sound, user-centred design approach is followed by an experienced team of UX designers. Moreover, when such systems are deployed, the complexity of the resulting interactions challenges any attempt to generalisation from retrospective analysis. In this paper, we present a case study of the largest single platform of citizen driven data analysis projects to date, the Zooniverse. By eliciting, through structured reflection, experiences of core members of its design team, our grounded analysis yielded four sets of themes, focusing on Task Specificity, Community Development, Task Design and Public Relations and Engagement. For each, we propose a set of design claims (DCs), drawing comparisons to the literature on crowdsourcing and online communities to contextualise our findings.
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Accepted/In Press date: 17 April 2015
e-pub ahead of print date: 18 April 2015
Published date: 18 April 2015
Keywords:
citizen science, crowdsourcing, online communities
Organisations:
Web & Internet Science
Identifiers
Local EPrints ID: 373560
URI: http://eprints.soton.ac.uk/id/eprint/373560
PURE UUID: 7eb9ed81-a408-4613-86f0-38736990c51f
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Date deposited: 22 Jan 2015 11:45
Last modified: 15 Mar 2024 20:26
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Contributors
Author:
Max Van Kleek
Author:
Markus Luczak-Rösch
Author:
Robert Simpson
Author:
Nigel Shadbolt
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