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The relationship between UK hospital nurse staffing and emotional exhaustion and job dissatisfaction

The relationship between UK hospital nurse staffing and emotional exhaustion and job dissatisfaction
The relationship between UK hospital nurse staffing and emotional exhaustion and job dissatisfaction
Aim: To explore the relationship between nurse outcomes (dissatisfaction and emotional exhaustion) and nurse workload, nurse characteristics and hospital variables.

Background: Concern about the impact of restructuring of nurse staffing, and reports of nurse shortages, on nurse and patient outcomes led to the research being reported on in this article.

Methods: A questionnaire survey of registered nurses in Scotland and England. A questionnaire survey of the hospitals in which these nurses worked.

Results: Respondents in the two countries were similar in terms of demographic, work and employment characteristics. Significant relationships were found using the combined English and Scottish data between nurse patient ratios and (1) emotional exhaustion and (2) dissatisfaction with current job reported by nurses.

Conclusions: Increasing numbers of patients to nurses was associated with increasing risk of emotional exhaustion and dissatisfaction with current job.
nursing, outcomes, staffing, survey
0966-0429
51-60
Sheward, Louisa
2799fb26-4f22-48f3-b6e0-141049c75ada
Hunt, Jennifer
bed9c1f6-cefe-4750-bd58-3ee455ea5e8d
Hagen, Suzanne
60c90fd0-4e79-4685-9ab8-3e26e9e2c642
Macleod, Margaret
e7a16c53-9ab8-43cb-8c91-a17769c3be61
Ball, Jane
85ac7d7a-b21e-42fd-858b-78d263c559c1
Sheward, Louisa
2799fb26-4f22-48f3-b6e0-141049c75ada
Hunt, Jennifer
bed9c1f6-cefe-4750-bd58-3ee455ea5e8d
Hagen, Suzanne
60c90fd0-4e79-4685-9ab8-3e26e9e2c642
Macleod, Margaret
e7a16c53-9ab8-43cb-8c91-a17769c3be61
Ball, Jane
85ac7d7a-b21e-42fd-858b-78d263c559c1

Sheward, Louisa, Hunt, Jennifer, Hagen, Suzanne, Macleod, Margaret and Ball, Jane (2005) The relationship between UK hospital nurse staffing and emotional exhaustion and job dissatisfaction. Journal of Nursing Management, 13 (1), 51-60. (doi:10.1111/j.1365-2834.2004.00460.x).

Record type: Article

Abstract

Aim: To explore the relationship between nurse outcomes (dissatisfaction and emotional exhaustion) and nurse workload, nurse characteristics and hospital variables.

Background: Concern about the impact of restructuring of nurse staffing, and reports of nurse shortages, on nurse and patient outcomes led to the research being reported on in this article.

Methods: A questionnaire survey of registered nurses in Scotland and England. A questionnaire survey of the hospitals in which these nurses worked.

Results: Respondents in the two countries were similar in terms of demographic, work and employment characteristics. Significant relationships were found using the combined English and Scottish data between nurse patient ratios and (1) emotional exhaustion and (2) dissatisfaction with current job reported by nurses.

Conclusions: Increasing numbers of patients to nurses was associated with increasing risk of emotional exhaustion and dissatisfaction with current job.

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More information

Accepted/In Press date: 4 December 2003
e-pub ahead of print date: 21 December 2004
Published date: January 2005
Keywords: nursing, outcomes, staffing, survey
Organisations: Faculty of Health Sciences

Identifiers

Local EPrints ID: 389788
URI: http://eprints.soton.ac.uk/id/eprint/389788
ISSN: 0966-0429
PURE UUID: df1a5c77-1ddd-4203-96a7-5156daff3057
ORCID for Jane Ball: ORCID iD orcid.org/0000-0002-8655-2994

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Date deposited: 15 Mar 2016 10:24
Last modified: 15 Mar 2024 03:51

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Contributors

Author: Louisa Sheward
Author: Jennifer Hunt
Author: Suzanne Hagen
Author: Margaret Macleod
Author: Jane Ball ORCID iD

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