Satisfaction with social care services among South Asian and White British groups
Satisfaction with social care services among South Asian and White British groups
In national surveys, people from Black and Minority Ethnic (BME) groups have generally reported lower levels of satisfaction with social care services when compared with White people (NHS Information Centre, 2012). It is vital to investigate why this is the case so that services can be improved, particularly as there may be a greater need to use services due to higher levels of ill health and disability among certain minority ethnic groups. Utilising qualitative in-depth interviews with people from South Asian and White British groups in Hampshire, Portsmouth, and Southampton, this study compared experiences with social care services across the two groups. The project aimed to suggest improvements for the benefit of both groups.
Centre for Research on Ageing, University of Southampton
Willis, Rosalind
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Khambhaita, Priya
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Pathak, Pathik
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Evandrou, Maria
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September 2014
Willis, Rosalind
dd2e5e10-58bf-44ca-9c04-f355f3af26ba
Khambhaita, Priya
c9cd6096-cd82-4c07-ae32-cf0bf3459fae
Pathak, Pathik
29d3480f-191e-4caf-8cf6-3d3836ec39c5
Evandrou, Maria
cd2210ea-9625-44d7-b0f4-fc0721a25d28
Willis, Rosalind, Khambhaita, Priya, Pathak, Pathik and Evandrou, Maria
(2014)
Satisfaction with social care services among South Asian and White British groups
Southampton, GB.
Centre for Research on Ageing, University of Southampton
4pp.
Record type:
Monograph
(Working Paper)
Abstract
In national surveys, people from Black and Minority Ethnic (BME) groups have generally reported lower levels of satisfaction with social care services when compared with White people (NHS Information Centre, 2012). It is vital to investigate why this is the case so that services can be improved, particularly as there may be a greater need to use services due to higher levels of ill health and disability among certain minority ethnic groups. Utilising qualitative in-depth interviews with people from South Asian and White British groups in Hampshire, Portsmouth, and Southampton, this study compared experiences with social care services across the two groups. The project aimed to suggest improvements for the benefit of both groups.
More information
Published date: September 2014
Organisations:
Gerontology
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Local EPrints ID: 400081
URI: http://eprints.soton.ac.uk/id/eprint/400081
PURE UUID: fb6f14f1-27c5-460b-a73c-0ba4854ac2e8
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Date deposited: 08 Sep 2016 11:12
Last modified: 15 Mar 2024 03:38
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Contributors
Author:
Priya Khambhaita
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