Evaluating healthcare information systems through an "enterprise" perspective

Connell, N.A.D. and Young, T. P. (2007) Evaluating healthcare information systems through an "enterprise" perspective. Information and Management, 44, (4), 433-440. (doi:10.1016/j.im.2007.04.002).


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Original Publication URL: http://dx.doi.org/10.1016/j.im.2007.04.002


Here we reflect upon the design and implementation of large-scale healthcare IS, noting the tendency of such systems to gravitate from a delivery (clinical) to a control (managerial) emphasis. Drawing on the concept of the 'enterprise model', we examined how adopting different perspectives of the enterprise might inform both design and evaluative criteria. Three areas of tension were identified; these prompted us to consider some elements that contribute to a framework that can guide the implementation and evaluation of healthcare applications. We proposed an illustrative conceptual model which, while not claiming to identify causal factors for success or failure, nevertheless gives indications of the interplay between the areas of tension.

Item Type: Article
Digital Object Identifier (DOI): doi:10.1016/j.im.2007.04.002
ISSNs: 0378-7206 (print)
Related URLs:
Keywords: design, enterprise, evaluation, healthcare IS
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Q Science > QA Mathematics > QA76 Computer software
Divisions : University Structure - Pre August 2011 > School of Management
ePrint ID: 47181
Accepted Date and Publication Date:
June 2007Published
Date Deposited: 06 Aug 2007
Last Modified: 31 Mar 2016 12:22
URI: http://eprints.soton.ac.uk/id/eprint/47181

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