Achieving personal security in future domestic travel - technology and user needs
Achieving personal security in future domestic travel - technology and user needs
Research undertaken by the Transportation Research Group at the University of Southampton, which examined the relationship between technological developments and user needs in relation to personal security in future domestic travel, is discussed. The project engaged recognised experts in these fields in workshop discussion and scenario planning. It was agreed that low-level, sub-criminal or anti-social behaviour was the key barrier to secure travel, whereas terrorism was a marginal issue. However, there was disagreement regarding solution development. The ITS community believed technology would deliver solutions (accepting there were secondary effects to be addressed). The user needs community had little faith in technology, seeing it as an inferior substitute for staff presence. Dialogue will be essential for technological solutions to be sufficiently focused so as to gain public support. Hearts and minds are not yet won, and for solutions to be robust, they must better address user needs.
anti-social behaviour, future domestic travel, intelligent transport systems, personal security, public support, staff presence, sub-criminal behaviour, technological developments, terrorism, user needs
69-74
Beecroft, M.
ec909695-7daf-4ea9-a88c-0cf34596073c
McDonald, M.
81d8ff0b-d137-40c7-881d-1edb74ba8209
Voge, T.
efc198c1-4bbd-4ec3-b221-79d1b4572d28
June 2007
Beecroft, M.
ec909695-7daf-4ea9-a88c-0cf34596073c
McDonald, M.
81d8ff0b-d137-40c7-881d-1edb74ba8209
Voge, T.
efc198c1-4bbd-4ec3-b221-79d1b4572d28
Beecroft, M., McDonald, M. and Voge, T.
(2007)
Achieving personal security in future domestic travel - technology and user needs.
IET Intelligent Transport Systems, 1 (2), .
(doi:10.1049/iet-its:20060064).
Abstract
Research undertaken by the Transportation Research Group at the University of Southampton, which examined the relationship between technological developments and user needs in relation to personal security in future domestic travel, is discussed. The project engaged recognised experts in these fields in workshop discussion and scenario planning. It was agreed that low-level, sub-criminal or anti-social behaviour was the key barrier to secure travel, whereas terrorism was a marginal issue. However, there was disagreement regarding solution development. The ITS community believed technology would deliver solutions (accepting there were secondary effects to be addressed). The user needs community had little faith in technology, seeing it as an inferior substitute for staff presence. Dialogue will be essential for technological solutions to be sufficiently focused so as to gain public support. Hearts and minds are not yet won, and for solutions to be robust, they must better address user needs.
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Published date: June 2007
Keywords:
anti-social behaviour, future domestic travel, intelligent transport systems, personal security, public support, staff presence, sub-criminal behaviour, technological developments, terrorism, user needs
Identifiers
Local EPrints ID: 48075
URI: http://eprints.soton.ac.uk/id/eprint/48075
ISSN: 1751-956X
PURE UUID: 51722d27-0f06-45eb-8e65-e21b199cbc6c
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Date deposited: 29 Aug 2007
Last modified: 15 Mar 2024 09:42
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Author:
M. Beecroft
Author:
M. McDonald
Author:
T. Voge
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