Emotional intelligence and management development implications: insights from the Lebanese context

Jamali, D., Sidani, Y. and Abu Zaki, D. (2008) Emotional intelligence and management development implications: insights from the Lebanese context. Journal of Management Development, 27, (3), 348-360. (doi:10.1108/02621710810858641).


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Abstract: Purpose – The purpose of this paper is to present an exploratory study of EI in the Lebanese context, investigating empirically variations in EI competency scores (self-awareness, self-regulation, self-motivation, social awareness and social skills) in a sample of 225 Lebanese employees/managers. The study provides preliminary feedback on the possibility of detection of systematic variations in EI levels across demographic variables in the workplace and highlights relevant implications accordingly.

Design/methodology/approach – A questionnaire-based measure was developed to capture the basic competencies on a self-report basis.
Findings – The findings suggest differences in EI scores across different EI competencies for males and females, with males scoring higher on self-regulation and self-motivation, and females scoring higher on self-awareness, empathy and social skills, and that EI levels increase significantly with managerial position.

Originality/value – The value added of this research is to revisit the salience of EI in the workplace and to highlight relevant implications. The research supports the business case for integrating EI valuation into traditional organizational functions (e.g. selection, promotion, and training).

Item Type: Article
Digital Object Identifier (DOI): doi:10.1108/02621710810858641
ISSNs: 0262-1711 (print)
Related URLs:
Keywords: emotional intelligence, lebanon
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HT Communities. Classes. Races
Divisions : University Structure - Pre August 2011 > School of Management
ePrint ID: 51369
Accepted Date and Publication Date:
Date Deposited: 30 May 2008
Last Modified: 31 Mar 2016 12:29
URI: http://eprints.soton.ac.uk/id/eprint/51369

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