Customer lifetime value and churn management: a survey and data mining approach


Lima, E., Baesens, B. and Mues, C. (2007) Customer lifetime value and churn management: a survey and data mining approach. In, 22nd European Conference on Operational Research EURO XXII, Prague, Czech Republic, 08 - 11 Jul 2007. Prague, Czech Republic,

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Item Type: Conference or Workshop Item (Paper)
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Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HA Statistics
Divisions: University Structure - Pre August 2011 > School of Management
Item ID: 51613
Date Deposited: 13 Oct 2008
Last Modified: 02 Mar 2012 12:50
Contributors: Lima, E. (Author)
Baesens, B. (Author)
Mues, C. (Author)
Date: 2007
Status: Unpublished
URI: http://eprints.soton.ac.uk/id/eprint/51613

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