Improving service delivery: introducing outcomes-based accountability

McAuley, Colette and Cleaver, Daniel IDeA (Improvement and Development Agency) (2006) Improving service delivery: introducing outcomes-based accountability, London, UK, IDeA (Improvement and Development Agency for Local Government), 23pp.


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A research report commissioned for the IDeA ‘better results’ programme which supports local councils in their focus on improved outcomes.

Item Type: Book
Related URLs:
Subjects: H Social Sciences > HV Social pathology. Social and public welfare
R Medicine > RA Public aspects of medicine
Divisions : University Structure - Pre August 2011 > School of Social Sciences > Social Work Studies
ePrint ID: 51907
Accepted Date and Publication Date:
October 2006Published
Date Deposited: 19 Jun 2008
Last Modified: 31 Mar 2016 12:30

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