Case study o the application of BPR in an SME contractor.

Riley, M.J. and Brown, D.C. (2001) Case study o the application of BPR in an SME contractor. Knowledge and Process Management., 8, (1), 17-28. (doi:10.1002/kpm.98).


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The UK government strongly encouraged the construction industry to improve its efficiency during the 1990s. P Trant Limited, a medium-sized civil engineering contractor located in the south of England took on board this challenge and carried out a Business Process Re-engineering programme. This paper describes the process modelling tools used, the re-engineered processes and the efficiency gains produced. It is shown that mature medium-sized contracting companies can benefit from undertaking such a change programme and that the benefits are not restricted to large companies or groups. Copyright © 2001 John Wiley & Sons, Ltd.

Item Type: Article
Digital Object Identifier (DOI): doi:10.1002/kpm.98
ISSNs: 1092-4604 (print)
Related URLs:
Subjects: T Technology > TH Building construction
T Technology > TA Engineering (General). Civil engineering (General)
Divisions : University Structure - Pre August 2011 > School of Civil Engineering and the Environment
ePrint ID: 53978
Accepted Date and Publication Date:
February 2001Published
Date Deposited: 22 Jul 2008
Last Modified: 31 Mar 2016 12:32

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