A framework for the potential role of information specialists as change agents in performance management
A framework for the potential role of information specialists as change agents in performance management
This paper aims to explore the changing role of the Information Specialist (ISp) in the implementation of business performance improvement through business process re-engineering (BPR) initiatives. The paper will begin by examining the evolution of BPR and then discuss the changing role of the ISp. Technology enabled Performance Management (PM) and its strategic implications would be key to measuring the effectiveness of BPR and the role of the ISp is a vital part of this. Through a literature review and case based empirical evidence, a conceptual framework has developed to appraise the role of the ISp.
performance management, business process reengineering, information specialists, information Systems
126-131
Roushan, G
b4b68659-4256-41d0-80b6-6fb401eff5e1
Manville, G
b20e0ef0-6cb8-48b3-95e4-5b4aadf64ddf
2007
Roushan, G
b4b68659-4256-41d0-80b6-6fb401eff5e1
Manville, G
b20e0ef0-6cb8-48b3-95e4-5b4aadf64ddf
Roushan, G and Manville, G
(2007)
A framework for the potential role of information specialists as change agents in performance management.
European Research in Management (ERIMA), Biarittz, France, 15th -17th March, 2007.
.
Record type:
Conference or Workshop Item
(Paper)
Abstract
This paper aims to explore the changing role of the Information Specialist (ISp) in the implementation of business performance improvement through business process re-engineering (BPR) initiatives. The paper will begin by examining the evolution of BPR and then discuss the changing role of the ISp. Technology enabled Performance Management (PM) and its strategic implications would be key to measuring the effectiveness of BPR and the role of the ISp is a vital part of this. Through a literature review and case based empirical evidence, a conceptual framework has developed to appraise the role of the ISp.
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Published date: 2007
Venue - Dates:
European Research in Management (ERIMA), Biarittz, France, 15th -17th March, 2007, 2007-03-01
Keywords:
performance management, business process reengineering, information specialists, information Systems
Organisations:
Management, Strategy, Innovation & Entrepreneurship
Identifiers
Local EPrints ID: 58294
URI: http://eprints.soton.ac.uk/id/eprint/58294
PURE UUID: f963eb55-aab7-42f5-a208-e4c4eeca6deb
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Date deposited: 18 Aug 2008
Last modified: 11 Dec 2021 17:56
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Contributors
Author:
G Roushan
Author:
G Manville
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