Editiorial. NHS Direct audited; customer satisfaction, but at what price?
George, Steve (2002) Editiorial. NHS Direct audited; customer satisfaction, but at what price? BMJ, 324, (7337), 558-559. (doi:10.1136/bmj.324.7337.558).
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Original Publication URL: http://dx.doi.org/10.1136/bmj.324.7337.558
| Item Type: | Article |
|---|---|
| ISSNs: | 0959-8138 (print) |
| Related URLs: | |
| Keywords: | editorial, consumer satisfaction, information services, standards, health care costs, state medicine, humans, hotlines, management audit, great britain |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management R Medicine > RA Public aspects of medicine |
| Divisions: | University Structure - Pre August 2011 > School of Medicine > Community Clinical Sciences |
| Item ID: | 61793 |
| Date Deposited: | 15 Sep 2008 |
| Last Modified: | 02 Mar 2012 11:51 |
| Contributors: | George, Steve (Author) |
| Date: | 9 March 2002 |
| Status: | Published |
| URI: | http://eprints.soton.ac.uk/id/eprint/61793 |
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