Morrison, Leanne, Joseph, Judith, Andreou, Panayiota and Yardley, Lucy
Application of the lifeGuide: a think-aloud study of users' experiences of the 'internet doctor'.
In, 5th International Conference on e-Social Science, Cologne, Germany,
24 - 26 Jun 2009.
The LifeGuide is an Internet-based set of resources that social scientists with no programming skills can use to design, develop and modify Internet-based health behavior
interventions. ‘Think aloud’ interviews were conducted with a purposive sample of 26 adult participants. Participants were encouraged to share their views of the ‘Internet Doctor’, a website which provides tailored advice for the self-care of cold and influenza symptoms.
Thematic analysis revealed that participants were generally complimentary about the content of the ‘Internet Doctor’, but many experienced problems navigating the website. Future Internet-based health interventions may need to address some of the issues identified in this
study in order to promote optimal user engagement. The findings also have implications for the future development of LifeGuide.
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