The user's utopia: user testing of internet based travel information in the workplace

Kenyon, S.L. and Bennett, L.D. (2000) The user's utopia: user testing of internet based travel information in the workplace. In, Tenth International Conference on Road Transport Information and Control (IEE conference publications). , Institution of Engineering and Technology, 46-50.


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The possibility of influencing modal choice via the provision of transport information on the Internet has been hypothesised by academics, govemment and industry alike. However, poor site design will hamper the potential of this medium to effect modal change.

This paper reports the findings of research into the usability of Internet-based travel information on the organisational Intranet. The paper discusses current Intemet use and travel information in the UK; evaluation methodology; and presents results and recommendations to improve the design and efficacy of travel web sites.

Item Type: Book Section
ISBNs: 085296725 (hardback)
9780852967256 (hardback)
Subjects: Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
H Social Sciences > HE Transportation and Communications
T Technology > TA Engineering (General). Civil engineering (General)
Divisions : University Structure - Pre August 2011 > School of Civil Engineering and the Environment
ePrint ID: 75061
Accepted Date and Publication Date:
31 December 2000Published
Date Deposited: 11 Mar 2010
Last Modified: 31 Mar 2016 13:08

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