Collective Congruence Amongst Knowledge Carriers in the Consumption of Lean Thinking: Cases in the UK National Health Service
Papadopoulos, T. and Merali, Y. (2010) Collective Congruence Amongst Knowledge Carriers in the Consumption of Lean Thinking: Cases in the UK National Health Service. Southampton, GB, University of Southampton (Discussion Papers in Centre for Operational Research, Management Science and Information Systems, CORMSIS-10-01).
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Description/Abstract
This paper focuses on the role of collective congruence between knowledge carriers as enabling the enactment, adaptation and modification/appropriation (consumption) of Lean Thinking in healthcare, using two cases in a Hospital of the UK National Health Service (NHS). It draws on Actor-Network Theory principles and expands the Cognitive Congruence Framework (Merali, 1998; 2000) as a sense-making device for studying the behaviour of knowledge carriers in dynamic contexts as mediated by non-human entities. The study highlights the importance of individual and collective knowledge carriers' congruence for successful Lean consumption and elucidates the relationship between cognitive, action and social-technical aspects of the consumption process in the organisational context.
| Item Type: | Monograph (Discussion Paper) |
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| Related URLs: | |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | University Structure - Pre August 2011 > School of Management |
| Item ID: | 79271 |
| Date Deposited: | 11 Mar 2010 |
| Last Modified: | 02 Mar 2012 12:43 |
| Contributors: | Papadopoulos, T. (Author) Merali, Y. (Author) |
| Date: | 2010 |
| Status: | Published |
| Publisher: | University of Southampton |
| URI: | http://eprints.soton.ac.uk/id/eprint/79271 |
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