Wicked Problems and Gnarly Results: Reflecting on Design and Evaluation Methods for Idiosyncratic Personal Information Management Tasks
Wicked Problems and Gnarly Results: Reflecting on Design and Evaluation Methods for Idiosyncratic Personal Information Management Tasks
This paper is a case study of an artifact design and evaluation process; it is a reflection on how right thinking about design methods may at times result in sub-optimal results. Our goal has been to assess our decision making process throughout the design and evaluation stages for a software prototype in order to consider where design methodology may need to be tuned to be more sensitive to the domain of practice, in this case software evaluation in personal information management. In particular, we reflect on design methods around (1) scale of prototype, (2) prototyping and design process, (3) study design, and (4) study population.
evaluation, design, methods, methodology
Bernstein, Michael
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Van Kleek, Max
d91d9d82-83cc-477b-943f-eaba8b8fdc0c
Karger, David
7ecc1fdb-fc2f-41fe-87a3-55f7f4ec81ce
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f
2007
Bernstein, Michael
151e732c-ccc0-4c9b-9cf5-f6173588a808
Van Kleek, Max
d91d9d82-83cc-477b-943f-eaba8b8fdc0c
Karger, David
7ecc1fdb-fc2f-41fe-87a3-55f7f4ec81ce
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f
Bernstein, Michael, Van Kleek, Max, Karger, David and schraefel, m.c.
(2007)
Wicked Problems and Gnarly Results: Reflecting on Design and Evaluation Methods for Idiosyncratic Personal Information Management Tasks
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Monograph
(Project Report)
Abstract
This paper is a case study of an artifact design and evaluation process; it is a reflection on how right thinking about design methods may at times result in sub-optimal results. Our goal has been to assess our decision making process throughout the design and evaluation stages for a software prototype in order to consider where design methodology may need to be tuned to be more sensitive to the domain of practice, in this case software evaluation in personal information management. In particular, we reflect on design methods around (1) scale of prototype, (2) prototyping and design process, (3) study design, and (4) study population.
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wickedProblemsGnarlyResults.pdf
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More information
Published date: 2007
Keywords:
evaluation, design, methods, methodology
Organisations:
Agents, Interactions & Complexity
Identifiers
Local EPrints ID: 264668
URI: http://eprints.soton.ac.uk/id/eprint/264668
PURE UUID: f089ab2b-ddc9-4b87-9ff3-107bc6f410c1
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Date deposited: 10 Oct 2007
Last modified: 15 Mar 2024 03:16
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Contributors
Author:
Michael Bernstein
Author:
Max Van Kleek
Author:
David Karger
Author:
m.c. schraefel
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