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Keep calm and carry on: exploring the social determinants of indoor environment quality

Keep calm and carry on: exploring the social determinants of indoor environment quality
Keep calm and carry on: exploring the social determinants of indoor environment quality
Poor Indoor Environment Quality (IEQ) in office environments leads to worker discomfort and lost productivity. This paper provides a unique perspective into the specifically social determinants of IEQ in naturally ventilated offices and our work toward designing technology that might improve it. Based on 15 qualitative interviews we explore the rituals, practices and negotiations involved in opening windows and thermostat adjustment. We find that a wish to maintain status quo results in workers putting up with discomfort with IEQ factors well before requesting a change. In closing, we introduce our future design work aimed at drawing attention to existing office practices and encouraging a broader participation in negotiations around IEQ factors in the workplace.
air quality, office, practices, productivity, social
1476-1482
Association for Computing Machinery
Snow, Stephen
1ba928e0-a4d7-4392-ae59-31ac8467eb94
Soska, Anna
fbe4898c-46fd-415e-b231-8626a4ccb8e7
Chatterjee, Shre Kumar
343e83bc-b2a5-42be-a229-143cd15c4d46
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f
Snow, Stephen
1ba928e0-a4d7-4392-ae59-31ac8467eb94
Soska, Anna
fbe4898c-46fd-415e-b231-8626a4ccb8e7
Chatterjee, Shre Kumar
343e83bc-b2a5-42be-a229-143cd15c4d46
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f

Snow, Stephen, Soska, Anna, Chatterjee, Shre Kumar and schraefel, m.c. (2016) Keep calm and carry on: exploring the social determinants of indoor environment quality. In CHI EA '16 Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems. Association for Computing Machinery. pp. 1476-1482 . (doi:10.1145/2851581.2892490).

Record type: Conference or Workshop Item (Paper)

Abstract

Poor Indoor Environment Quality (IEQ) in office environments leads to worker discomfort and lost productivity. This paper provides a unique perspective into the specifically social determinants of IEQ in naturally ventilated offices and our work toward designing technology that might improve it. Based on 15 qualitative interviews we explore the rituals, practices and negotiations involved in opening windows and thermostat adjustment. We find that a wish to maintain status quo results in workers putting up with discomfort with IEQ factors well before requesting a change. In closing, we introduce our future design work aimed at drawing attention to existing office practices and encouraging a broader participation in negotiations around IEQ factors in the workplace.

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Accepted/In Press date: 10 March 2016
Published date: 7 May 2016
Venue - Dates: CHI 2016, San Jose, San Jose, United States, 2016-05-07 - 2016-05-12
Keywords: air quality, office, practices, productivity, social
Organisations: Agents, Interactions & Complexity

Identifiers

Local EPrints ID: 390298
URI: http://eprints.soton.ac.uk/id/eprint/390298
PURE UUID: e45dccfe-736d-4263-971b-deee2f970729
ORCID for m.c. schraefel: ORCID iD orcid.org/0000-0002-9061-7957

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Date deposited: 23 Mar 2016 11:25
Last modified: 16 Mar 2024 03:32

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Contributors

Author: Stephen Snow
Author: Anna Soska
Author: Shre Kumar Chatterjee
Author: m.c. schraefel ORCID iD

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