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Log it while it’s hot: designing human interaction with smart thermostats for shared work environments

Log it while it’s hot: designing human interaction with smart thermostats for shared work environments
Log it while it’s hot: designing human interaction with smart thermostats for shared work environments
Smart thermostats offer impressive scope for adapting to users’ thermal comfort preferences and saving energy in shared work environments. Yet human interactions with smart thermostats thus far amount to an assumption from designers that users are willing and able to provide unbiased data at regular intervals; which may be unrealistic. In this paper we highlight the variety of social factors which complicate users' relationships with smart thermostats in shared work environments. These include social dynamics, expectations, and contextually specific factors that influence motivations for interaction with the system. In response we outline our framework towards a Smarter Thermostat: one which better accounts for these messy social inevitabilities, is equipped for a decline in user feedback over time and one which augments rather than attempts to replaces human intelligence- thereby ensuring a smarter thermostat does not create dumber humans.
1595-1606
Association for Computing Machinery
Snow, Stephen
1ba928e0-a4d7-4392-ae59-31ac8467eb94
Auffenberg, Frederik
98237584-a003-4149-99bc-c4521eb0527d
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f
Snow, Stephen
1ba928e0-a4d7-4392-ae59-31ac8467eb94
Auffenberg, Frederik
98237584-a003-4149-99bc-c4521eb0527d
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f

Snow, Stephen, Auffenberg, Frederik and schraefel, m.c. (2017) Log it while it’s hot: designing human interaction with smart thermostats for shared work environments. In CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery. pp. 1595-1606 . (doi:10.1145/3025453.3025578).

Record type: Conference or Workshop Item (Paper)

Abstract

Smart thermostats offer impressive scope for adapting to users’ thermal comfort preferences and saving energy in shared work environments. Yet human interactions with smart thermostats thus far amount to an assumption from designers that users are willing and able to provide unbiased data at regular intervals; which may be unrealistic. In this paper we highlight the variety of social factors which complicate users' relationships with smart thermostats in shared work environments. These include social dynamics, expectations, and contextually specific factors that influence motivations for interaction with the system. In response we outline our framework towards a Smarter Thermostat: one which better accounts for these messy social inevitabilities, is equipped for a decline in user feedback over time and one which augments rather than attempts to replaces human intelligence- thereby ensuring a smarter thermostat does not create dumber humans.

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More information

Accepted/In Press date: 12 December 2016
e-pub ahead of print date: 2 May 2017
Published date: 2 May 2017
Venue - Dates: CHI 2017: ACM CHI Conference on Human Factors in Computing Systems, , Denver, United States, 2017-05-06 - 2017-05-11
Organisations: Agents, Interactions & Complexity

Identifiers

Local EPrints ID: 405303
URI: http://eprints.soton.ac.uk/id/eprint/405303
PURE UUID: 9db01d3c-0f2c-4cfc-b5ea-96b251e2f3d6
ORCID for m.c. schraefel: ORCID iD orcid.org/0000-0002-9061-7957

Catalogue record

Date deposited: 02 Feb 2017 13:23
Last modified: 16 Mar 2024 06:44

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Contributors

Author: Stephen Snow
Author: Frederik Auffenberg
Author: m.c. schraefel ORCID iD

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