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Optimizing the collections process in consumer credit

Optimizing the collections process in consumer credit
Optimizing the collections process in consumer credit
This paper builds a dynamic programming model to optimize the collections process in consumer credit. It determines which collections actions should be undertaken and how long they should be performed. Theoretical results about the form of the optimal policy under certain conditions are obtained. Finally a case study is described based on data from the collection department of a European bank
collection process, optimization, operations management, dynamic programming, consumer credit
CORMSIS-09-07
University of Southampton
De Almeida Filho, Adiel T.
7dc4e734-a43e-4579-91cb-d0e030073f44
Mues, Christophe
07438e46-bad6-48ba-8f56-f945bc2ff934
Thomas, Lyn C.
a3ce3068-328b-4bce-889f-965b0b9d2362
De Almeida Filho, Adiel T.
7dc4e734-a43e-4579-91cb-d0e030073f44
Mues, Christophe
07438e46-bad6-48ba-8f56-f945bc2ff934
Thomas, Lyn C.
a3ce3068-328b-4bce-889f-965b0b9d2362

De Almeida Filho, Adiel T., Mues, Christophe and Thomas, Lyn C. (2009) Optimizing the collections process in consumer credit (Discussion Papers in Centre for Operational Research, Management Science and Information Systems, CORMSIS-09-07) Southampton, UK. University of Southampton 29pp.

Record type: Monograph (Discussion Paper)

Abstract

This paper builds a dynamic programming model to optimize the collections process in consumer credit. It determines which collections actions should be undertaken and how long they should be performed. Theoretical results about the form of the optimal policy under certain conditions are obtained. Finally a case study is described based on data from the collection department of a European bank

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More information

Published date: June 2009
Keywords: collection process, optimization, operations management, dynamic programming, consumer credit

Identifiers

Local EPrints ID: 71322
URI: http://eprints.soton.ac.uk/id/eprint/71322
PURE UUID: d7509813-1147-47ab-9051-1aa2fcbc8f6c
ORCID for Christophe Mues: ORCID iD orcid.org/0000-0002-6289-5490

Catalogue record

Date deposited: 03 Feb 2010
Last modified: 14 Mar 2024 02:49

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Contributors

Author: Adiel T. De Almeida Filho
Author: Christophe Mues ORCID iD
Author: Lyn C. Thomas

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