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Fifield, P. (1985) Consumer financial services. In, Jones, P. (ed.) Management in Service Industries. United States, University Microfilms Inc.
Klein, J.H. (1985) The abstraction of reality for games and simulations. Journal of the Operational Research Society, 36, (8), 671-678.
Masters, C. (1985) An investigation of attitudes to communication skills training amongst middle managers. In, Occupational Psychology Conference, Sheffield, GB,
Williams, T.M. (1985) Special products in inventory systems. In, 27th Annual Conference of the Operational Research Society, Durham, UK, 10 - 13 Sep 1985. Durham, UK,