Qualitative methods in research on healthcare quality
Qualitative methods in research on healthcare quality
There are no easy solutions to the problem of improving the quality of care. Research has shown how difficult it can be, but has failed to provide reliable and effective ways to change services and professional performance for the better. Much depends on the perspectives of users and the attitudes and behaviours of professionals in the context of their organisations and healthcare teams. Qualitative research offers a variety of methods for identifying what really matters to patients and carers, detecting obstacles to changing performance, and explaining why improvement does or does not occur. The use of such methods in future studies could lead to a better understanding of how to improve quality.
qualitative methods, qualitative research, quality of care
148-152
Pope, C.
537319b8-553d-4ffd-a9da-7cd840e7a829
Van Royen, P.
7ca6317b-df3f-4f80-8d63-65066f47dd78
Baker, P.
5428e0dd-69bb-4d52-b547-8944033d3044
2002
Pope, C.
537319b8-553d-4ffd-a9da-7cd840e7a829
Van Royen, P.
7ca6317b-df3f-4f80-8d63-65066f47dd78
Baker, P.
5428e0dd-69bb-4d52-b547-8944033d3044
Pope, C., Van Royen, P. and Baker, P.
(2002)
Qualitative methods in research on healthcare quality.
Quality and Safety in Health Care, 11, .
Abstract
There are no easy solutions to the problem of improving the quality of care. Research has shown how difficult it can be, but has failed to provide reliable and effective ways to change services and professional performance for the better. Much depends on the perspectives of users and the attitudes and behaviours of professionals in the context of their organisations and healthcare teams. Qualitative research offers a variety of methods for identifying what really matters to patients and carers, detecting obstacles to changing performance, and explaining why improvement does or does not occur. The use of such methods in future studies could lead to a better understanding of how to improve quality.
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Published date: 2002
Keywords:
qualitative methods, qualitative research, quality of care
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Local EPrints ID: 11129
URI: http://eprints.soton.ac.uk/id/eprint/11129
ISSN: 1475-3898
PURE UUID: 6c1f53e4-3dbf-41a1-9177-f21ef158993e
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Date deposited: 27 Oct 2004
Last modified: 26 Apr 2022 18:03
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Contributors
Author:
C. Pope
Author:
P. Van Royen
Author:
P. Baker
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