Stakeholder network dynamics and emergent trajectories of lean implementation projects: a study in the UK National Health Service
Stakeholder network dynamics and emergent trajectories of lean implementation projects: a study in the UK National Health Service
Relatively little has been published about the dynamics and mechanisms underpinning the trajectories and outcomes of public service Lean projects. This article addresses this gap by using Actor Network Theory (ANT) to elucidate the dynamics of Lean implementation in a UK hospital trust. The authors show how implementation trajectories play out in complex contexts with multiple and diverse stakeholder constituencies. The analysis provides insights into the process and role of network formation and stabilization in Lean implementation. Finally, the authors discuss the implications of their findings for management practice.
41-48
Papadopoulos, Thanos
adc9fb9b-35b4-470f-bf09-f2ef3f7e6ddd
Merali, Yasmin
cd416743-8eb1-4b2c-ac6a-4c59c4b6770d
February 2008
Papadopoulos, Thanos
adc9fb9b-35b4-470f-bf09-f2ef3f7e6ddd
Merali, Yasmin
cd416743-8eb1-4b2c-ac6a-4c59c4b6770d
Papadopoulos, Thanos and Merali, Yasmin
(2008)
Stakeholder network dynamics and emergent trajectories of lean implementation projects: a study in the UK National Health Service.
Public Money & Management, 28 (1), .
(doi:10.1111/j.1467-9302.2008.00617.x).
Abstract
Relatively little has been published about the dynamics and mechanisms underpinning the trajectories and outcomes of public service Lean projects. This article addresses this gap by using Actor Network Theory (ANT) to elucidate the dynamics of Lean implementation in a UK hospital trust. The authors show how implementation trajectories play out in complex contexts with multiple and diverse stakeholder constituencies. The analysis provides insights into the process and role of network formation and stabilization in Lean implementation. Finally, the authors discuss the implications of their findings for management practice.
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Published date: February 2008
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Local EPrints ID: 156027
URI: http://eprints.soton.ac.uk/id/eprint/156027
ISSN: 0954-0962
PURE UUID: 93ea3215-e73f-4816-947b-bbc2e9ad0624
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Date deposited: 01 Jun 2010 09:06
Last modified: 14 Mar 2024 01:42
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Author:
Thanos Papadopoulos
Author:
Yasmin Merali
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