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Making tea: iterative design through analogy

schraefel, mc, Hughes, G., Mills, H., Smith, G. and Frey, J. (2004) Making tea: iterative design through analogy In Proceedings of Designing Interactive Systems. Association for Computing Machinery., pp. 1-10.

Record type: Conference or Workshop Item (Paper)


The success of translating an analog or manual practice into a digital interactive system may depend on how well that translation captures not only the functional what and how aspects of the practice, but the why of the process as well. Addressing these attributes is particularly challenging when there is a gap in expertise between the design team and the domain to be modeled. In this paper, we describe Making Tea, a design method foregrounding the use of analogy to bridge the gap between design team knowledge and domain expertise. Making Tea complements more traditional user-centered design approaches such as ethnography and task analysis. In this paper, we situate our work with respect to other related design methods such as Cultural Probes and Artifact Walkthroughs. We describe the process by which we develop, validate and use analogy in order to maximize expert contact time in observation, interviews, design reviews and evaluation. We contextualize the method in a discussion of its use in a project we ran to replace a paper-based analytical chemistry lab book with an interactive system for use in a pervasive lab environment.

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Published date: 2004
Venue - Dates: ACM SIGCHI Designing Interactive Systems 2004 (DIS2004) Conference, 2004-08-01 - 2004-08-04
Keywords: design methods, pervasive systems, design elicitation


Local EPrints ID: 15879
PURE UUID: e0f396e9-9c8c-4252-92aa-6d04515bde00
ORCID for J. Frey: ORCID iD

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Date deposited: 07 Jun 2005
Last modified: 17 Jul 2017 16:44

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Author: mc schraefel
Author: G. Hughes
Author: H. Mills
Author: G. Smith
Author: J. Frey ORCID iD

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