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Resisting and promoting new technologies in clinical practice: the case of telepsychiatry

May, Carl, Gask, Linda, Atkinson, Theresa, Ellis, Nicola, Mair, Frances and Esmail, Aneez (2001) Resisting and promoting new technologies in clinical practice: the case of telepsychiatry Social Science & Medicine, 52, (12), pp. 1889-1901. (doi:10.1016/S0277-9536(00)00305-1).

Record type: Article


New telecommunications technologies promise to profoundly change the spatial and temporal relationship between health professional and patient. This paper reports results from an ethnographic study of the introduction of a videophone or ‘telemedicine’ system intended to facilitate faster and more convenient referral of patients with anxiety and depression in primary care, to a community mental health team. We explore the reasons for contest over the telemedicine system in practice, contrasting professionals’ critique of the technology in play with a more fundamental problem: the extent to which the telecommunications system threatened deeply embedded professional constructs about the nature and practice of therapeutic relationships.

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Published date: June 2001
Keywords: telemedicine, telepsychiatry, doctor–patient interaction, therapeutic relationships


Local EPrints ID: 163417
ISSN: 0277-9536
PURE UUID: 2b315702-376d-4b3a-acf4-f531ae7c7b1d
ORCID for Carl May: ORCID iD

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Date deposited: 09 Sep 2010 08:43
Last modified: 18 Jul 2017 01:45

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Author: Carl May ORCID iD
Author: Linda Gask
Author: Theresa Atkinson
Author: Nicola Ellis
Author: Frances Mair
Author: Aneez Esmail

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