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Service improvement using patient narratives: engaging with the issues

Service improvement using patient narratives: engaging with the issues
Service improvement using patient narratives: engaging with the issues
In this paper, the authors reflect on data quality issues arising from a UK project that trained senior practitioners to undertake Discovery Interviews with older people and their relatives about their urgent care experiences. These reflections are used to explore the potential for qualitative research methods to inform the development of the Discovery Interview technique
accident and emergency, narratives, older people, qualitative methods, service development, user involvement
1748-3735
217-222
Bridges, Jackie
8352b54c-c34f-430b-b9fb-107a1f2f4e28
Nicholson, Caroline
46333eff-d01a-4d85-b77e-9f56a4d84252
Bridges, Jackie
8352b54c-c34f-430b-b9fb-107a1f2f4e28
Nicholson, Caroline
46333eff-d01a-4d85-b77e-9f56a4d84252

Bridges, Jackie and Nicholson, Caroline (2008) Service improvement using patient narratives: engaging with the issues. International Journal of Older People Nursing, 3 (3), 217-222. (doi:10.1111/j.1748-3743.2008.00130.x). (PMID:20925824)

Record type: Article

Abstract

In this paper, the authors reflect on data quality issues arising from a UK project that trained senior practitioners to undertake Discovery Interviews with older people and their relatives about their urgent care experiences. These reflections are used to explore the potential for qualitative research methods to inform the development of the Discovery Interview technique

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More information

Published date: September 2008
Keywords: accident and emergency, narratives, older people, qualitative methods, service development, user involvement

Identifiers

Local EPrints ID: 175627
URI: https://eprints.soton.ac.uk/id/eprint/175627
ISSN: 1748-3735
PURE UUID: 82a64fe2-c862-4964-84ef-45021180c11e

Catalogue record

Date deposited: 25 Feb 2011 09:30
Last modified: 18 Jul 2017 12:09

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